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Aledoodlegirl
Participant
June 7, 2023
Answered

Where do Documents on creative cloud go if I can't renovate subscription

  • June 7, 2023
  • 2 replies
  • 123 views

What happens to my files in the creative cloud if I can't renovate my subscription? Do they just disappear or do they stay linked to my account? I can't renovate my Photoshop subscription at the moment, so I wanted to make sure that I don't lose everything, and that I can just pay again for my Adobe subscription later on and find my old files again. Thank you for your help! 

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Correct answer Manan Joshi

For more details see the official word at the following link

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

The relevant section is "What happens when I cancel my Creative Cloud subscription?"

-Manan

2 replies

M
Community Expert
Manan JoshiCommunity ExpertCorrect answer
Community Expert
June 8, 2023

For more details see the official word at the following link

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

The relevant section is "What happens when I cancel my Creative Cloud subscription?"

-Manan

-Manan
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 7, 2023

    What happens to my existing files?
    You can continue to access your Creative Cloud files on your computer and the Creative Cloud website, subject to a 2-GB cloud storage limit. If you’re over the 2-GB cloud storage limit when you cancel, you have 30 days to move files out of cloud storage.

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