Why did my Photoshop get uninstalled from Creative Cloud in the last few days?

Question

I went to do some work on Photoshop this afternoon and I no longer have Photoshop as part of my Creative Cloud package. If I click on ‘Install Photoshop’, it’s trying to get me to pay extra. I am fully paid up for my Adobe subscription, with my last payment being made on July 28th.

What’s going on?

kglad · Answer

check your account, https://account.adobe.com

if it shows your subscriptions, then sign out of your cc desktop app and sign back in using the same id:password used to confirm your subscription was active.

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