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Participant
September 29, 2025
Answered

Why is the uninstall so confusing?????????????????

  • September 29, 2025
  • 1 reply
  • 60 views

I had to log in, then it wasn't obvious how to uninstall. I looked forever, turns out it uninstalled after logging, but this is infuriating and a waste of time. DO BETTER ADOBE, STICK WITH STANDARD UNINSTALLS AND DON'T USE UNINSTALL AS A MARKETING ATTEMPT. 

 

I WILL FOREVER REMEMBER ADOBE DOES THIS. 

Correct answer kglad

to do a clean cc uninstall carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 29, 2025

to do a clean cc uninstall carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html