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Participant
October 12, 2026
Question

Why the hell I have receiving code 224 on my PS when I paid my subscription Annually?

Why the hell I have receiving code 224 on my PS when I paid my subscription Annually?

    2 replies

    kglad
    Community Expert
    Community Expert
    October 12, 2026

    check your account, https://account.adobe.com 

     

    does that show your subscription with no payment problem.?

     

    if so, sign out and then sign back into your cc desktop app using the same username and password used to confirm your subscription.

    Translate
    Community Expert
    October 12, 2026
    -Manan