Skip to main content
Participant
October 13, 2026
Question

打开Creative Cloud,进入后还是不能下载,点击购买显示:發生問題 載入此頁面時發生問題。請重新整理

打开Creative Cloud,进入后还是不能下载  点击试用或者购买,提示:發生問題 載入此頁面時發生問題。

 

    7 replies

    zhimaGAuthor
    Participant
    October 13, 2026

    y

    Translate
    kglad
    Community Expert
    Community Expert
    October 13, 2026

    reset the cc desktop app.

    Translate
    zhimaGAuthor
    Participant
    October 13, 2026

    ruhe 如何重置ACC桌面应用

    Translate
    leo.r
    Community Expert
    Community Expert
    October 13, 2026
    • Windows: Bring the app into focus and press Ctrl + Alt + R.
    • macOS: Bring the app into focus and press Cmd + Opt + R.
    Translate