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阿尔卑斯山的猎人
Participant
July 13, 2015
Question

无法创建creative cloud 文件 文件夹

  • July 13, 2015
  • 2 replies
  • 1360 views

无法创建creative cloud 文件 文件夹  点击恢复  重试  关闭文件同步均无效,重启软件还是提示无法创建creative cloud 文件 文件夹

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2 replies

Lin He
Adobe Employee
Adobe Employee
July 15, 2015

您好,

为了了解您的问题, 请您提供一下信息:

Adobe ID:

论坛昵称:

论坛问题链接:
国家:
Creative Cloud 版本:
操作系统:
Type of internet connectivity (Ethernet/WiFi):
Using a proxy (Y/N):
Firewall (None/Corporate/Local):
Timezone of your computer:
How many computers you use with Creative Cloud:
Are you using Creative Cloud collaboration:

并且请您提供您的logs, 并将其压缩后发送至SyncForum-Communication@adobe.com 

Mac:

Please zip up this entire folder and send it to us:

<Mac Hard Drive>/Users/<username>/Library/Application Support/Adobe/CoreSync

Note: The Users Library user folder is hidden on starting with 10.7 or later. This document explains how to show that folder:

http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Windows:

Please zip up this entire folder and send it to us:

C:\Users\<username>\AppData\Roaming\CoreSync

Note: The AppData folder is hidden by default. This document explains how to show that folder:

http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-extensions.html

Thanks

Sheena Kaul
Legend
July 13, 2015