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Participating Frequently
October 15, 2022
Question

데스크탑 앱 설치 오류

  • October 15, 2022
  • 1 reply
  • 661 views

모든 플랜 사용가능인데 creative cloud desktop에 앱 설치가 뜨지 않습니다.  

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1 reply

kglad
Community Expert
Community Expert
October 15, 2022

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

 

if that shows an active subscription, sign into your cc desktop app using the same adobe id, 

Participating Frequently
October 15, 2022

to match account and ID
I'm not sure what the problem is

kglad
Community Expert
Community Expert
October 15, 2022

sign out of your cc desktop app, and then sign back in (using the same adobe id used to confirm your account).