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Christopher Grande
Christopher Grande
Participating Frequently
August 8, 2013
Answered

4% of 20GB used but no files upload or in archive.

  • August 8, 2013
  • 1 reply
  • 719 views

Creative Cloud is reporting that I am useing 4% of my 20GB, however I have no files upload and no archive files.

With the original release I did test it by uploading a bunch of files but deleted them... CC doesn't seem to have released that space.

This topic has been closed for replies.
Correct answer Ken G. Rice

I cleaned up your account of 824.09 MB. The incorrectly deleted files were from February and May of this year. If you still have any issues let me know.

1 reply

Ken G. Rice
Community Manager
Ken G. RiceCommunity ManagerCorrect answer
Community Manager
August 8, 2013

I cleaned up your account of 824.09 MB. The incorrectly deleted files were from February and May of this year. If you still have any issues let me know.

Christopher Grande
Christopher GrandeAuthor
Participating Frequently
August 9, 2013

Thank you Ken! All is well, showing 3.8 MB used.

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