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johna76645166
Participant
June 30, 2025
Answered

403 Error on Adobe Portfolio – Site Inaccessible for VPN Users (NordVPN)

  • June 30, 2025
  • 1 reply
  • 866 views

Hello,

 

Visitors using NordVPN receive a 403 Forbidden error when accessing my Portfolio site.

I’ve tested this across multiple devices and VPN servers.

This limits access to legitimate users. Can this be addressed?

 

VMT

Correct answer kglad

Yeah - also this is a new problem, Adobe Portfolio's did used to be visible (Nord) and now they're not. 
I deal with businesses and govt. organisations that have a policy of using VPN across all their users. I'm sure many Adobe Porfolio users' potential customers also use them. 


@johna76645166 

 

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

portfolio faq: https://help.myportfolio.com/hc/en-us

1 reply

Tarun Saini
Community Manager
Community Manager
June 30, 2025

Hi 

@johna76645166

,

Welcome to the community! Please try turning off the VPN and let us know if that helps.

 

Regards,

Tarun

johna76645166
Participant
June 30, 2025

Hi,

 

It works but that's not a solution - prospective customers with a VPN will just seen an error and assume there's a problem with the site.