500 error apps page not available.

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bought a new computer and I have been stuck for the last week trying to download any of my Adobe apps. every time I click a link that brings you to the site where you can download apps I receive a 500 error. I have tried different browsers and still get the same error. Looking online I see hundreds of people who report the same issue with little to no support from Adobe... what is up with this????

Cloud storage web assets

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kgladCorrect answer

Community Expert

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

kglad

Correct answer

Community Expert

install the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

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M

Michael338470531ca1Author

Participant

Thank you so much for this. I wish they had a better way of guiding people to this link. I have spent so much time clicking through their troubleshooting sites and even calling the support line when all I needed was this. you are the real MVP

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kglad

Community Expert

glad to help. enjoy your adobe!!

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