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Participating Frequently
August 18, 2022
Question

A core of my CPU(~12.5%) is occupied by "Creative Cloud Desktop" before opening the CCD window.

  • August 18, 2022
  • 1 reply
  • 269 views

The app "Creative Cloud Desktop"(CCD) constantly uses about 12.5% of my CPU after every boot. What's weird is the behavior that the CPU usage drops nearly 0% soon after I open the CCD window without any operation on it. Every time I boot the computer, the CCD occupies about 12.5% of my CPU power but decreases around 0% once I open the CCD window and close it without doing anything.

 

I attached three screenshots:
- the CPU usage before opening the CCD window (tskmngr_before.png)
- the CPU usage after opening the CCD window (tskmngr_after.png)
- Version info of my CCD (CCversion.png)

 

My computer:
- Lenovo ThinkPad P14s Gen2 (Latest drivers)
- CPU Intel Core i7-1185G7
- RAM 48GB
- Graphic NVIDIA T500
- Windows 11 Pro 64bit (All Windows updates have been applied.)
    - The OS is clean-installed just before the installation of the CCD
- Creative Cloud Desktop ver.5.8.0.592
    - All the settings are default ones besides uninstalling the old software when updating.

- Installed Adobe software
    - Creative Cloud Desktop
    - Acrobat
    - Photoshop
    - Illustrator
    - Bridge
    - Premiere Pro
    - Media encoder
    - Camera Raw

 

Do you guys have any information about my problem?
Is this a known bug or a new one?

This topic has been closed for replies.

1 reply

John T Smith
Community Expert
Community Expert
August 18, 2022

How to disable a program in Windows 10/11 startup
-Click the 'window pane' in the very bottom left corner of the Windows desktop
-Select * Settings
-Select Apps
-Select Startup
-Select/toggle the program you want to disable/enable
-BE VERY CAREFUL WHAT YOU DISABLE SO YOU DON'T STOP WINDOWS FROM RUNNING
OR
Turn automatic updates OFF https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

T.BesshoAuthor
Participating Frequently
August 18, 2022

Yes, that's a workaround.

However, I would like to know the way better with the CCD keeping in my startup.