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Participant
Mar 3, 2021 1:02 PM UTC
Question

A lot of versions of Creative Cloud

Hi, guys!

 

I downloaded Creative Cloud on my M1 Chip Macbook pro, but there were a lot of similar apps that can't be deleted, and I'm afraid if it will compromise my computer's performance, I don't think that's normal, as I've never seen it happen on other computers.

 

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5 replies

kglad
Community Expert
Community Expert
Mar 3, 2021 3:18 PM UTC

that looks like you "unpacked" the dmg instead of mounting the installer (ie, open with diskimagemounter).

 



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Participant
Mar 4, 2021 1:25 AM UTC

Should I delete Creative Cloud so the amount of icons can "disappear"? 

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kglad
Community Expert
Community Expert
Mar 4, 2021 6:22 AM UTC

if you installed nothing, yes delete those files.  then download the cc desktop app and install it by opening with diskimagemounter:

 

install the cc desktop app from here https://creativecloud.adobe.com/apps/all/desktop?action=install&source=apps&productId=creative-cloud and use it to install your adobe subscription and trial programs.

 

if you have trouble downloading, use the alternative download site at page bottom here, https://helpx.adobe.com/in/download-install/kb/creative-cloud-desktop-app-download.html

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John T Smith
Community Expert
Community Expert
Mar 3, 2021 3:03 PM UTC

The icons look the same, but the name under each one is different... so are different programs started when you click the icons?

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Participant
Mar 4, 2021 1:22 AM UTC

No, it's not different program, it doesn’t matter which icon I click, every time it opens Creative Cloud, which is weird.

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