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pierre22153320b14k
Participant
Dec 8, 2021 3:40 PM UTC
Question

A message that never goes away

Hello,

An update message constantly appears.

Yet I am up to date on all adobe applications.

This message is very annoying because I cannot make it disappear and it appears in front of all my adobe windows, I cannot move it either ...

Has anyone encountered this problem? Thank you !

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Dec 13, 2021 3:05 PM UTC

    open your cc desktop app

    click apps>updates>check for updates (in the upper right).

     

    if that shows no updates are available,reset the cc app:

    to reset the cc desktop app, make sure it's in the foreground, then press:

    Win: Ctrl + Alt + R
    Mac: Cmd + Opt + R

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