A Serious Error has occurred...

Forum|Forum|4 years ago
April 29, 2021
1 reply
267 views

I have seen this error notice mentioned here but my circumstance appears to be different. I created a 7 minute video. Later I created a 1 minute version from the longer video. It worked for a while but then the 1 minute version started to crash. Now it crashes shortly after the video begins, everytime and always in the same place. Is there anything I can do to save this video? Any reason that it might be doing this? I'd like to avoid this problem in the future.

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Nancy OShea

Community Expert

Which software?

-Premier Rush

-Premier Elements

-Premier Pro

-After Effects

-Something else...

Nancy O'Shea— Product User & Community Expert

J

Jonathan316Author

Known Participant

Hi Nancy,

Premiere Pro...

Thanks for responding. After I posted the note about the problem I was having, I decided to dissect the video and see if I could figure it out. So I started deleting sequences at the point where it crashed. At about the 4th sequence, I deleted the audio part of an interview and suddenly the video stopped crashing. I then pulled that same audio track back from one of the bins in the media browser and it still worked! Stopped crashing, is working fine and I was able to reconstruct the other pieces I had deleted pretty easily.

So presumably the audio got corrupted somehow. Is this a common problem and any suggestions for preventing this from happening in the future?

Thank you,

Jonathan

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