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종범김13262083
Participant
July 17, 2017
Question

About the deleted files in the folder of Creative Cloud Files

  • July 17, 2017
  • 2 replies
  • 336 views

I want to know about the deleted files in the folder of Creative Cloud Files.

I have used Creative Cloud Files which Adobe provide as Cloud service to save my works.

However, all files, that had saved in Creative Cloud Files, suddenly disappeard even though the license term of Adobe Creative Cloud for teams has not yet finished.

I know that the authority of using Creative Cloud Files is provided for extra 30 days by the contract end date.

Is there any methods to recover my data from the folder of Creative Cloud Files?

Looking forward to your answer.

Thank you.

This topic has been closed for replies.

2 replies

David__B
Legend
July 21, 2017

Hi 종범김,

Please check of the files are still online here: https://assets.adobe.com/files?filter=all

Adobe Creative Cloud

or were incorrectly moved to the archive here:https://assets.adobe.com/files?filter=archive

Adobe Creative Cloud

- Dave

Sheena Kaul
Legend
July 17, 2017