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Federica Percotto
Participant
August 17, 2023
Question

Access denied to Adobe Portfolio

  • August 17, 2023
  • 3 replies
  • 1019 views

Hello!

I'm experiencing trouble in accessing Adobe Portfolio with a personal account.

Yesterday everything was ok when I add some informations but this morning it shows a Sudden denial of access to Portfolio

 

with this error 

Accesso a portfolio.adobe.com negato

Non disponi dei diritti dell'utente per visualizzare questa pagina.

HTTP ERROR 403
 
I've already check this page:
and also this one
but everything seems to be set correctly.
 
Could somebody help me, please?
    This topic has been closed for replies.

    3 replies

    B
    BrielGervais
    Participant
    March 18, 2024

    Hi, sorry I know this is an old post, but Im having the exact same issue. Did you ever got it solved?

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    March 26, 2024

    Hi 

    @BrielGervais

    ,

     

    We're sorry to hear about this. Have you tried using another browser to check if that helps? Also,  I would request you to please contact the Support Team by clicking on: https://adobe.ly/3PxxqWb 

     

    Regards,

    Tarun

    B
    BrielGervais
    Participant
    March 26, 2024

    Hi, thank you for your concern. I did try another two browsers, but that didn't work. Thankfully, the problem was solved after I erased the caché and restarted the computer.

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 17, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



    <"moved from enterprise&teams">
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 17, 2023

    @Federica Percotto 

     

    do you have an enterprise or teams subscription?

    F
    Federica PercottoAuthor
    Participant
    August 17, 2023

    as I said before I have a personal subscription that include Adobe Portfolio.

    F
    Federica PercottoAuthor
    Participant
    August 17, 2023

    All the apps are included in my subscription

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