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grits5
Participating Frequently
February 23, 2025
Answered

Access Denied to Portfolio after 24H2 (Win11 Updates)

Microsoft force upgraded me to 24H2 by not letting me postpone it any longer. Now when I try to edit my portfolio I get "Access to www.myportfolio.com was denied" or nothing at all depending on the browser. I really need to make some changes. Is there a fix for this?


Thanks,


Dale

Nancy OShea
Nancy OSheaCorrect answer
Community Expert
February 25, 2025

For your reference:

Known Issues with Win11, ver 24H2 Update

https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2

 

Nancy O'Shea— Product User & Community Expert
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15 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
February 25, 2025

For your reference:

Known Issues with Win11, ver 24H2 Update

https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2

 

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Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
kgladCommunity Expert
Community Expert
February 23, 2025

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

 

portfolio faq: https://help.myportfolio.com/hc/en-us

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grits5Author
Participating Frequently
February 24, 2025

Thanks. Been there. Done that. I put in a request a earlier. I tried help earlier as well, and if the answer is there it's fairly well hidden. I am sure it is 24H2 related because the problem started when my desktop was upgraded by MS to 24H2, and I don't have the problem with my laptop which has not been upgraded yet. Before the upgrade they both worked.

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kglad
Community Expert
kgladCommunity Expert
Community Expert
February 24, 2025

you need to allow 1-2 weeks for a portfolio response.

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kglad
Community Expert
kgladCommunity Expert
Community Expert
February 23, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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grits5Author
Participating Frequently
February 24, 2025

Thanks for that information.

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