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Answered

Access Denied to Portfolio after 24H2 (Win11 Updates)

Forum|Forum|11 months ago
February 23, 2025
3 replies
1120 views

Microsoft force upgraded me to 24H2 by not letting me postpone it any longer. Now when I try to edit my portfolio I get "Access to www.myportfolio.com was denied" or nothing at all depending on the browser. I really need to make some changes. Is there a fix for this?

Thanks,

Dale

Collaboration

Correct answer Nancy OShea

For your reference:

Known Issues with Win11, ver 24H2 Update

https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2

Nancy OShea

Correct answer

Community Expert

For your reference:

Known Issues with Win11, ver 24H2 Update

https://learn.microsoft.com/en-us/windows/release-health/status-windows-11-24h2

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

portfolio faq: https://help.myportfolio.com/hc/en-us

G

grits5Author

Participating Frequently

Thanks. Been there. Done that. I put in a request a earlier. I tried help earlier as well, and if the answer is there it's fairly well hidden. I am sure it is 24H2 related because the problem started when my desktop was upgraded by MS to 24H2, and I don't have the problem with my laptop which has not been upgraded yet. Before the upgrade they both worked.

kglad

Community Expert

you need to allow 1-2 weeks for a portfolio response.

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

G

grits5Author

Participating Frequently

Thanks for that information.

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