Account compromised? All projects switched to PRIVATE + “Unfortunately you cannot update a project n
- January 9, 2026
- 2 replies
- 153 views
Hi everyone,
I’m dealing with a serious issue with my Behance account and I’d really appreciate any guidance (or if a moderator can help escalate).
What’s happening:
I can log into my account and it appears active.
However, all of my projects have been switched to PRIVATE (lock icon on every project), so my profile looks “empty” to other users.
When I try to change a project back to Public or make any edits, I get this error:
“Unfortunately you cannot update a project now.”I also noticed unauthorized activity on my account (projects were cancelled/modified and it wasn’t me), so this looks like a compromised account / account takeover situation.
What I’ve already done:
Changed my password.
Enabled 2FA (two-step verification).
Tried different browsers/incognito mode — the issue remains.
What I need help with:
Is there a known restriction/flag that can automatically switch projects to PRIVATE and block updates like this?
How can I restore Public visibility if the system won’t allow me to update/edit projects?
What’s the best way to reach Behance Support if the “Behance Ticket” form doesn’t provide a ticket number or confirmation email?
I can share screenshots (projects showing PRIVATE + the update error) if needed.
Thank you in advance!
