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M
My Huyen0101
Participant
November 11, 2021
Question

Account Used on Devices

  • November 11, 2021
  • 1 reply
  • 249 views

Hi, I have a question. Adobe account can only be used on one computer at a time. In the scenario where I used the account on my desktop, and forgot to close the software, and open the apps on my laptop. Does that cause any issue or affect my account's standing? 
Thank you! 

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1 reply

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
November 11, 2021

Huyen0101, please see https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html, which discusses how to use a Creative Cloud membership on more than one computer.

M
My Huyen0101Author
Participant
November 11, 2021

Hi Jeff, thank your for your reply! I appreciate that. I did read that article, however, my concern was what might happen if I opened same program on desktop and laptop at the same time. I go back and forth from desktop to laptop and just probably sometimes open same app on two devices (accidently). 

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
November 11, 2021

My Huyen, the use case you discussed is mentioned below the graphic in https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html.

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