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Participant
Nov 11, 2021 3:59 AM UTC
Question

Account Used on Devices

Hi, I have a question. Adobe account can only be used on one computer at a time. In the scenario where I used the account on my desktop, and forgot to close the software, and open the apps on my laptop. Does that cause any issue or affect my account's standing? 
Thank you! 

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3 replies

Jeffrey_A_Wright
Legend
Nov 11, 2021 1:59 PM UTC

Huyen0101, please see https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html, which discusses how to use a Creative Cloud membership on more than one computer.

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Participant
Nov 11, 2021 4:17 PM UTC

Hi Jeff, thank your for your reply! I appreciate that. I did read that article, however, my concern was what might happen if I opened same program on desktop and laptop at the same time. I go back and forth from desktop to laptop and just probably sometimes open same app on two devices (accidently). 

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Jeffrey_A_Wright
Legend
Nov 11, 2021 6:08 PM UTC

My Huyen, the use case you discussed is mentioned below the graphic in https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html.

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