Activation servers down?

Forum|Forum|4 years ago
December 18, 2021
1 reply
601 views

My Creative Cloud 2018 cannot connect to activation service, and pinging the server from this page shows "Bad request" error. Does anybody have same issue?

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Correct answer John T Smith

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

John T Smith

Correct answer

Community Expert

TLS 1.2 is now required to connect https://helpx.adobe.com/x-productkb/multi/eol-tls-support.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

D

Diana22311741se85Author

Participating Frequently

TLS 1.2 is enabled, I even disabled antivirus and firewall, but still getting the error.

D

Diana22311741se85Author

Participating Frequently

After clearing cookies, ping link started working. However, Creative Cloud application still fails to connect ("Unable to reach Adobe servers. Please check your firewall settings, time settings, and retry").

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