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John Vargas
Participant
August 20, 2015
Question

Add-on Creative Cloud Libraries Installation Error

  • August 20, 2015
  • 1 reply
  • 342 views

I transitioned to a brand new MacBook Pro and re-installed Creative Cloud, Photoshop, and Lightroom.  During the Creative Cloud installation, I got the following error:

"The Add-on Creative Cloud Libraries installation failed because it is incompatible with installed Adobe applications. Refer the Compatibility section by clicking here:"

(See Screen Shot).

How do I verify that I have a "complete" CC install?  Both Lightroom and Photoshop work with no issues.

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1 reply

Atul_Saini
Community Manager
Community Manager
August 20, 2015