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Participant
September 27, 2022
Question

Adobe Account Problem

  • September 27, 2022
  • 1 reply
  • 227 views

Hello, I was using my adobe account since 2017. Last month, the manager at the place where I work invited me to the enterprise account. I left my job. My manager unsubscribed me from enterprise. But now I can't access my old account and behance profile. A new profile was created to replace my old account and I can't access my old account now. My original individual account shows up as a Company account.

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1 reply

John T Smith
Community Expert
Community Expert
September 27, 2022

You need to go here for Behance help https://help.behance.net/hc/en-us

 

For your subscription you need to remove everything and do a fresh install

-https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html to remove programs

Participant
September 27, 2022

Okey, thank you but how do I make the company account in the image I sent my personal account again?

 

Participant
September 27, 2022

How can I fix my individual account that appears as a company account?