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Participant
Feb 26, 2021 9:33 AM UTC
Question

Adobe apps frozen when I exporting

Hi!

My problem is started a couple weeks ago, all my Adobe apps that I use (Photoshop, Illustrator, InDesign) are frozen, when try to export my work and click to Save button. With command + S I can save the .psd, .ai, .indd file but the exporting dosen't work. I'm working on Macbook Pro 2020, laptop and the apps are up to date. 

Last time when I was in this trouble I deleted all the apps and the Creative Cloud and it solved this problem. This takes too much time and all my preferences are gone. Now I tried to repair the CC, but it doesn't help.

 

Does anybody know a better solution for this problem?

 

Thanks,
Reni

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5 replies

kglad
Community Expert
Community Expert
Feb 26, 2021 2:36 PM UTC
R3niAuthor
Participant
Mar 1, 2021 9:09 AM UTC

I'll try it, thanks!

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kglad
Community Expert
Community Expert
Mar 1, 2021 3:10 PM UTC

you're welcome and post follow-up whether successful, or not.

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