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A
Admirable_Haven5F8C
Participating Frequently
September 16, 2019
Question

Adobe Backround processes constantly running even when adobe creative cloud is off

  • September 16, 2019
  • 3 replies
  • 12078 views

I know there have been multiple posts on this topic before but I wanted to try and get a straight answer from an adobe rep: why are we forced to run Adobe backround processes even when we are not using any adobe software. Where is the option in creative cloud to disable this?

    3 replies

    jonbraz
    jonbraz
    Participant
    January 27, 2021

    I agree with OP. I just bought a new mac mini and refuse to install creative cloud becuase of how much it slowed my old comp when i was not actively using any adobe products. Just another reason for designers to move to alternatives. adobe wonders why so many ux/product designers use figma these days or sketch...

      D
      default9wvuiz2ov03v
      Participant
      October 26, 2020

      De_void, 

       

      I just read through the comments for your post. You have a very simple, valid request. You deserve the right to opt out of a program running on your computer, after all, it is your computer. I'm sorry other users here are being jerks. It's a shame that you are getting flack for something so banal as asking for the right to choose when you want  a program to be running on a computer you own. Plenty of programs allow you to disable backround usage and give you control of when it is and is not being run on your computer; sadly, since this is not a right protected in the U.S., people are subject to the will of companies/developers. To my knowledge, adobe has not given users an option to control when Adobe Creative Cloud runs and doesn't run on your computer. Even if you end the task, it will restart, sometimes using even more memory (and yes Karen, even CPU) than if you were to just leave it running. I'm sorry I don't have an answer - I'd be suprised to learn that anyone does. That being said, hope you're enjoying Creative Cloud and if you ever find an alternative with more privacy controls, please share!

       

       

        T
        Ten0101
        Participant
        November 2, 2020

        Adobe background stuff continues to slow my system down with its Memory usage. My system actually crashed today when I was looking at PDF files on my system. The Internet advised me to delete the CCXProcess.exe file on my computer (an Adobe background file that was using over 1 Gig of memory right before the crash).  We'll see what happens. But I agree - all of these background processes should not be allowed. 

          kglad
          Community Expert
          kgladCommunity Expert
          Community Expert
          September 16, 2019

          these are user-to-user forums and there's not simple explanation for what you're seeing.  in fact it's not even clear there's a problem with what you're seeing.

           

          that said, adobe processes should be using a small percentage of your resourse.  here's a ss of my adobe usage:

           

            A
            Admirable_Haven5F8CAuthor
            Participating Frequently
            September 17, 2019
            You have pointed out the problem yourself; Adobe creative cloud runs backround processes even when you have exited the program. It's irrelevant whether or not they only take a small percentage of system resources, I as a user should be able to decide when I want the program to run or not. Is there no option to turn any of this stuff off?
              kglad
              Community Expert
              kgladCommunity Expert
              Community Expert
              September 17, 2019
              you can terminate them in task manager or your activity monitor, but there's no option to disable their restart.
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