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info72
info72
Participating Frequently
June 16, 2015
Answered

Adobe CC 2015 Sync Settings no longer working

  • June 16, 2015
  • 21 replies
  • 5764 views

Updated to Adobe CC 2015, this post is another issue amongst many others I'm having with the CC 2015 update. Finally managed to get Premiere Pro CC 2015 up and running on my laptop, but unable to download my user prefs from the Cloud. Opened up Premiere Pro CC 2014 from my desktop, uploaded my user prefs to the Cloud, but still unable to download them to my laptop.

PLEASE HELP!

This topic has been closed for replies.
Correct answer parkerbro9

Just FYI gang- never got a proper or helpful reply from anyone, but digging into these old recommends (some from before cc even existed), this is the only thing that's worked for me (the manual sync option outlined here):

Preset and customizable keyboard shortcuts in Premiere Pro CC

21 replies

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Sheena Kaul
Sheena Kaul
Legend
June 16, 2015

Hi Martin,

Is there any error message coming up?

Please post a screenshot if possible.

Refer: https://helpx.adobe.com/x-productkb/global/creative-cloud-crash-core-sync.html

Regards,

Sheena

info72
info72Author
Participating Frequently
June 16, 2015

No error message coming up. When I go "Sync Settings Now", I select "Download Settings", then Premiere Pro CC 2015 will prompt me that the current project must close in order to apply these settings. When I reopen the current project, none my settings or workspaces are there?

Sheena Kaul
Sheena Kaul
Legend
June 16, 2015

Please refer: https://helpx.adobe.com/creative-cloud/kb/files-panel-spinner.html

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