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Participant
November 8, 2019
Question

Adobe CC not fully syncing between Mac and PC. Mac stuck on "syncing" 11/08/2019

  • November 8, 2019
  • 1 reply
  • 565 views

So a few issues here. I share files between a Macbook pro and a gaming PC. whenever I go to work on a school project on my PC I only see that about 90% of all my files are synced on there. But 100% of them are on my mac. It seems like my Mac has not been uploading files from the last few weeks to the Creative Cloud. I don't know how to fix this issue. I'm hoping someone can help me increase my workflow and help me fix this. A symptom of this might be that my Creative cloud on my mac is stuck on FILE SYNCING "syncing".

 

thanks for any help!

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1 reply

Franck Payen
Inspiring
November 8, 2019

What I would do here would be log out, then log in again to the creative cloud application.

When you mention "90%" is it a wild guess or do you know precisely if 90% of the number of files are ok or 90% of the volume (in MB) are ok ?

Participant
November 8, 2019

Hey Franck. Last I checked the Adobe Cloud on my Mac says 186.1 Gb synced and my PC says 187gb. I know that sounds backward to what I said in my initial post but that is what they both say. I have certain projects that are saved to the creative cloud section on my Mac that aren't syncing to my PC even though my PC says that it is fully synced (last I checked) I have attempted to move the CC sync location on my PC in hopes of that working but just kept the same problem. I will try right now and log out of my Mac Creative cloud