Adobe Cloud Files Problem

Question

I have uploaded more then 100.9 GB on my creative cloud account, I used it too store all of my work. Now I'm not able to see or download any of my files. What should I do now?

Now I want to download all of my files from cloud. How can I do that?

kglad · Answer

use a web browser to navigate to the following locations. at each location there are several folders/link to check.:

https://assets.adobe.com

https://lightroom.adobe.com

https://documentcloud.adobe.com

https://spark.adobe.com

if you delete anything from any of these locations, check for a deleted folder where your file(s) was (were) moved. if you want to clear space you must delete files in the deleted folder. the used storage shown at each of those four sites (when totaled), should match the space shown used by your cc files.

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