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stefaber
stefaber
Participant
June 16, 2015
Question

Adobe Cloud, since two days no synchronization

  • June 16, 2015
  • 2 replies
  • 371 views

Hello Adobe,

My desktop-app won't synchronize with the Cloud since two days. I already tried:

– restarting computer
– restarting desktop-app
– log-off en log-on in desktop-app

I am working in a team and we have a deadline coming close.

I am working on a Mac with Yosemite.

This topic has been closed for replies.

2 replies

stefaber
stefaberAuthor
Participant
June 17, 2015

I had contact with the support of Adobe and I had to reinstall the Cloud-application logged in as a different admin account on my Mac. After setting the Cloud folder to my usual account home folder it works again. I only had to set the Cloud-application manually to autostart.

I am still curious what caused this strange work around.

@wharress: I had the latest version installed

wharress
wharress
Participating Frequently
June 17, 2015

Hi,

Have you tried updating to the latest version of Creative Cloud?. Version 2.1.1.110 can be downloaded from Download Adobe Creative Cloud apps | Free Adobe CC trial or from the Creative Cloud application as an update.

Thanks

Warner

A
animationbrewmaster
Participant
June 17, 2015

Having the same issue.  Won't sync files after latest update.

Got it working yesterday for a brief time.  (Turned sync off, restarted app, turned sync back on)

Today its duplicating all my CC files on the HD for some reason...

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