Adobe Cloud Synced Files Download Issue

Forum|Forum|1 year ago
February 26, 2024
2 replies
194 views

I am trying to download my synced files before the March 2nd deadline. However, I cannot see the zipped folders from 0-35. I can see the zipped file folders from 36-100. How can I access the earlier zipped files so I can download them before the March 2nd deadline? I have a way to download all of the folders, but I cannot delete folders I have already downloaded.

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kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

kglad

Community Expert

you should already have those files in your local cc sync folder.

melodyk16165290Author

Participant

I'm not sure what you mean about my local cc sync folder. I'm looking in my Synce Files folder on the Creative Cloud and the folders stop at 36. I cannot scroll any further down. Is there somewhere else I can access the other third of my files?

melodyk16165290Author

Participant

Never mind, I had to Zoom my screen out to 50% and most of them are there. I'm still missing 1 or 2 folders, but it's most everything.

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