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Participant
September 10, 2021
Question

Adobe code

  • September 10, 2021
  • 2 replies
  • 139 views

I constantly receive Adobe codes even when I don't use Adobe or try to login. 

    This topic has been closed for replies.

    2 replies

    Inspiring
    September 11, 2021

    Hi,

     

    Since you are getting the codes, someone might be trying to Sign in using your email address.

     

    Please contact Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
    -click the chat icon at the bottom right of the page to open a chat session
    -the chat icon looks like '3 dots inside a circle' at the lower right
    -type AGENT into the chat window to connect directly to a person rather than the AI

    Hope this helps. 

     

    Thank you.

    John T Smith
    Community Expert
    Community Expert
    September 10, 2021

    That MAY mean that someone is trying to use your account