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roger3024
Participant
Mar 17, 2021 8:51 AM UTC
Question

Adobe Creative Cloud app asks for "repair" at every start-up of computer

Good morning. Since 2 weeks i'm experiencing the following. On startup of my computer (iMac 27 inch, BigSur 11.2.3) The Adobe Creative Cloud gives a message that there is a problem and that is neccesary to download and install the Creative Cloud app. I've been updating the Creative cloud app every day but the message keeps coming back. All apps are up-to-date. What can i do to prevent the message from coming back every single day.

 

Thanks

Roger

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    5 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Mar 17, 2021 2:25 PM UTC

    what version of the cc desktop app is installed?  if it's 5.4.1.534, are you able to update that and, if so, to what version does it update?

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    roger3024Author
    Participant
    Mar 17, 2021 2:36 PM UTC
    Hello,

    I have the 5.4.1.534 version. I’m not abel to update it to a higher version.


    Roger van der Klugt
    06 51 58 31 82
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    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    Mar 17, 2021 2:50 PM UTC

    when you said, "i've been updating cc app every day..." did you mean you've been repairing your cc app every day?  or did you mean you've been uinstalling and reinstalling your cc app every day? or did you mean something else?

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