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R
roger3024
Participant
March 17, 2021
Question

Adobe Creative Cloud app asks for "repair" at every start-up of computer

  • March 17, 2021
  • 1 reply
  • 686 views

Good morning. Since 2 weeks i'm experiencing the following. On startup of my computer (iMac 27 inch, BigSur 11.2.3) The Adobe Creative Cloud gives a message that there is a problem and that is neccesary to download and install the Creative Cloud app. I've been updating the Creative cloud app every day but the message keeps coming back. All apps are up-to-date. What can i do to prevent the message from coming back every single day.

 

Thanks

Roger

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    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 17, 2021

    what version of the cc desktop app is installed?  if it's 5.4.1.534, are you able to update that and, if so, to what version does it update?

    R
    roger3024Author
    Participant
    March 17, 2021
    Hello,

    I have the 5.4.1.534 version. I’m not abel to update it to a higher version.


    Roger van der Klugt
    06 51 58 31 82
    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    March 17, 2021

    when you said, "i've been updating cc app every day..." did you mean you've been repairing your cc app every day?  or did you mean you've been uinstalling and reinstalling your cc app every day? or did you mean something else?

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