Adobe Creative Cloud app won't run

Question

I'm on a Mac Pro, 10.14.6, 16 gb RAM + 8tb hard drive, single 4 core Xeon.

Every time I launch the Creative Cloud app, the screen goes blank and I cannot install any of the Adobe apps. I just purchased a subscription and did not have this problem on my PC running Windows 10 - but I prefer to use a Mac. I have ended all sessions but the current session, and am only running Chrome - but the CPU is pretty darned busy. All I see is a message stating that Creative Cloud is taking longer than usual to load. Reloading, quitting, restarting the Mac does not help.

erice92251949 · Answer

Brother I've been having the exact same issue for the past 2 days. After uninstalling and reinstalling Adobe Creative Cloud multiple times, nothing seems to work. Even the customer service support is no help. I never had this issue until the recent update.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded