Adobe Creative Cloud can't update my software

Question

It just doesn't work. I reinstall it and it still doesn't work. I'm on Windows 10.

Nancy OShea · Answer

Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

Windows 11 (64-bit), Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

Are you receiving any error codes?

Or maybe your machine can't connect to Adobe's servers.

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