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R
rfliegler
Participant
November 26, 2023
Answered

Adobe Creative Cloud Changes

  • November 26, 2023
  • 1 reply
  • 212 views

Is there some place where I can get a clear and unambigous answer to the upcoming changes in Adobe Creative Cloud.

The emails they've sent are not clear, and the phone help recording says, "your product is not supported!"

It's a simple question... Will the files I currently have in Crative Cloud on my current plan still be there in a few months? Yes/No?

If no. What do I need to do and how do I do it?

Thank you.

    This topic has been closed for replies.
    Correct answer kglad

    the only change is to the cc sync folder.

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    November 26, 2023

    your local files (on your cc sync folder) will remain.  they will no longer sync however.

     

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    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
    R
    rflieglerAuthor
    Participant
    November 26, 2023

    Thank you

    It is important to emphasize that there will be no change to Creative Cloud Documents functionality. You can still save files as Creative Cloud Documents via applications such as Adobe Photoshop and Adobe Illustrator; these files will remain in sync across devices."

     

    So if I totaly get this, I can load files to "the cloud" on any given computer, but cannot acess them from other computers on my account?

    . 

    This is the part that is confusing...

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