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Participating Frequently
Jan 17, 2022 6:52 AM UTC
Question

Adobe Creative Cloud Desktop keeps signing me out (on Mac)

Good day,
Adobe Creative Cloud Desktop keeps signing me out and, when I attempt to sign back in, it continuously says "Restart the CC app, or reboot your computer"; I end up alway having to reboot, the restart doesn't work. ever.
It happens so often it's extremely irritating now.

 

I see from old posts that the issue hasn't been resolved. Users only confirm that it happens to them too.

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1 reply

kglad
Community Expert
Community Expert
Jan 17, 2022 3:31 PM UTC

first, reset the cc app:

to reset the cc desktop app, make sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

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