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Participating Frequently
March 16, 2022
Answered

Adobe Creative Cloud taking a long time to show in system tray after start-up of Windows

  • March 16, 2022
  • 1 reply
  • 406 views

Hello,

I have an HP Omen laptop with Ryzen 7 processor, RTX 3060 GPU, 16 GB RAM, and 1 TB NVMe SSD.

I installed Adobe Creative Cloud but it is taking a long time to initiate and show in the system tray of Windows on start-up after a reboot or fresh shut down and power up. The other start-up apps complete to initiate in a matter of seconds but Adobe Creative Cloud takes almost 2 minutes to appear on the system tray.

I tried to reinstall the Creative Cloud app and also performed a fresh Windows installation and installed the CC app again. But the same issue persists.

Can you help me how to fix this issue so that the Creative Cloud app starts up faster?

Thanks.

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Correct answer kglad

that's probably as good as it's going to get because of the need for it to communicate with adobe.com.  you can try starting an adobe program right after your other programs load and see if that loads quicker than the desktop app says it's available.

 

otoh, you should only need to restart once per week or so (unless you have a lot of power outages.).  put your computer to sleep other times 

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
March 16, 2022

that's probably as good as it's going to get because of the need for it to communicate with adobe.com.  you can try starting an adobe program right after your other programs load and see if that loads quicker than the desktop app says it's available.

 

otoh, you should only need to restart once per week or so (unless you have a lot of power outages.).  put your computer to sleep other times 

nilu2021Author
Participating Frequently
March 16, 2022

Thank you so much for your reply.

I do not keep my laptop in sleep mode because it randomly wakes up when an event triggers the system to wake up. Is it possible to prevent that? Then I may try using sleep or hibernate options instead of a shutdown.

kglad
Community Expert
Community Expert
March 17, 2022

you close the lid of your laptop and it sometimes wakes (while still closed)?