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Participant
Jan 20, 2021 10:17 AM UTC
Question

Adobe creative suite subscription for iPad Pro

Hi All,

I've recently purchased an iPad Pro and would like to use my creative suite subscription.

However, when I go to download any apps eg. Photoshop, it asks for my permission to download in app purchases.

Does anyone know how this works if I'm already paying for a subscription?

Your help would be much appreciated.

Thank you!

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5 replies

Participant
Jan 21, 2021 9:10 AM UTC

Thanks everyone for your help!

I will give this a go and hopefully all works well when I sign in.

 

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kglad
Community Expert
Community Expert
Jan 21, 2021 3:25 PM UTC

you're welcome.

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Nancy OShea
Community Expert
Community Expert
Jan 21, 2021 1:30 AM UTC

Creative Suite is legacy software that never worked on iPads.

 

Photoshop for iPad is included with your paid Creative Cloud subscription.  Are you logged-in to your paid Creative Cloud plan?

https://helpx.adobe.com/photoshop/using/mobile-apps.html

 

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Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
Jan 20, 2021 2:51 PM UTC

as @John T Smith indicated, that's your apple app store password.  you should see the same prompt whenever you install whether the app is free or not.

 

p.s. there's no additional charge for the adobe mobile apps.

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John T Smith
Community Expert
Community Expert
Jan 20, 2021 2:48 PM UTC

I don't know about tablets but Mac computers require you to enter your Apple password to prove you have install permission

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