Adobe Credential Management System link is not opening which is showing Blank screen.

Forum|Forum|1 year ago
March 5, 2024
3 replies
747 views

I am planning to schedule one Adobe certification. During this process I have created one Adobe Id. After login to "https://experienceleague.adobe.com/docs/certification/program/technical-certifications/aa/aa-expert/aa-e-business.html?lang=en" this link when I tried to access "Adobe Credential Management System" which is "https://www.certmetrics.com/adobe", it is showing me blank screens. looks like it is tried to do single sign on using my Adobe id and unfortunately ended up with blank screens. Kindly suggest. I tried different browser and also used incognito mode as well. It is still not working. Kindly help. I have to aprear for this certificaitn in another day or 2. Attached one document with some screenshot.

Issue_with_Adobe_Credential_management.docx

Bug

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R

Ryan37173906dqnm

Participant

Hello Debmalya, I am having the exact same issue. Did you ever figure this out?

kglad

Community Expert

@Ryan37173906dqnm

you'll get more responses in the experience league forums.

kglad

Community Expert

that has its own forums where you should post your issue. unforunately, i cannot move your message to that forum, or i would do so.

general info - https://experienceleaguecommunities.adobe.com/

forums - https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/bd-p/adobe-experience-manager-discussions

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

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