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Participant
Mar 5, 2024 9:36 PM UTC
Question

Adobe Digital Card Cloud Document Won’t Open

I received an Adobe Digital Card Cloud Document via email from a friend. i can't open the document. I'm prompted for an email address and password, but i get "invalid credentials" error messages no matter which email address and password i use. What needs to be done to open this document?  

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2 replies

kglad
Community Expert
Community Expert
Mar 5, 2024 11:42 PM UTC

contact the sender

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Participant
Mar 5, 2024 9:38 PM UTC

Also, I'm using a MacBook Pro running the latest OS. 

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