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Participant
Sep 19, 2021 10:21 AM UTC
Question

Adobe experience version.

I would like to ask why all Adobe's services can be used if you enter your account as a free experience, download it, and cancel the free experience.
This way, users can't help but be confused whether my free experience has been terminated or not, and it's annoying to keep spending time here. Please consider it.

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2 replies

Nancy OShea
Community Expert
Community Expert
Sep 19, 2021 8:55 PM UTC
quote

I would like to ask why all Adobe's services can be used if you enter your account as a free experience

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@찬우5F94,

That's called a FREE TRIAL.  After 7 days, the free trial converts to a paid plan for which you must pay a monthly or annual fee.  If you don't pay,  the software and services stop working.  Free trials are limited to one per customer. 

 

Benefits of free Adobe Creative Cloud Membership:

https://helpx.adobe.com/creative-cloud/help/benefits-creative-cloud-free-membership.html

 

Hope that helps.

 

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Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
Sep 19, 2021 2:47 PM UTC

these are user-to-user forums.  if you want to make a suggestion to adobe, use this https://www.adobe.com/products/wishform.html

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