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Participant
June 14, 2023
Answered

Adobe fonts iOS/iPadOS (still) crashing latest devices

  • June 14, 2023
  • 2 replies
  • 250 views

I'm using the M2 12.9 iPad 2TB/16GB of RAM and 14 Pro Max 

 

The downloading of fonts has been a nightmare for the last five years on iOS and iPadOS, macOS is fine

 

Is there a fix or workaround, as both devices crash almost immediately when installing fonts. 

This topic has been closed for replies.
Correct answer Neelamk

Hi @AlaskaJaxx ,

 

Welcome to our Community forum. we are sorry for your difficulties. Could you please try to uninstall and reinstall the application in your M2 12.9 iPad 2TB/16GB of RAM and 14 Pro Max ? Please refer to the below article link for more details:

https://helpx.adobe.com/creative-cloud/help/creative-cloud-mobile.html

 

Please let me know how it goes and if it helps you to resolve the issue.

 

Regards,

Neelam

2 replies

Participant
November 6, 2023

I'm having the same issues, on both devices. 
'None of my suite apps are working on iOS or iPadOS 

kglad
Community Expert
Community Expert
November 6, 2023

what mobile apps are installed and not working?

Neelamk
NeelamkCorrect answer
Legend
June 14, 2023

Hi @AlaskaJaxx ,

 

Welcome to our Community forum. we are sorry for your difficulties. Could you please try to uninstall and reinstall the application in your M2 12.9 iPad 2TB/16GB of RAM and 14 Pro Max ? Please refer to the below article link for more details:

https://helpx.adobe.com/creative-cloud/help/creative-cloud-mobile.html

 

Please let me know how it goes and if it helps you to resolve the issue.

 

Regards,

Neelam