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Participant
Jun 14, 2023 4:08 AM UTC
Answered

Adobe fonts iOS/iPadOS (still) crashing latest devices

I'm using the M2 12.9 iPad 2TB/16GB of RAM and 14 Pro Max 

 

The downloading of fonts has been a nightmare for the last five years on iOS and iPadOS, macOS is fine

 

Is there a fix or workaround, as both devices crash almost immediately when installing fonts. 

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Neelamk
NeelamkCorrect answer
Legend
Jun 14, 2023 2:37 PM UTC

Hi @AlaskaJaxx ,

 

Welcome to our Community forum. we are sorry for your difficulties. Could you please try to uninstall and reinstall the application in your M2 12.9 iPad 2TB/16GB of RAM and 14 Pro Max ? Please refer to the below article link for more details:

https://helpx.adobe.com/creative-cloud/help/creative-cloud-mobile.html

 

Please let me know how it goes and if it helps you to resolve the issue.

 

Regards,

Neelam

3 replies

Participant
Nov 6, 2023 11:37 PM UTC

I'm having the same issues, on both devices. 
'None of my suite apps are working on iOS or iPadOS 

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kglad
Community Expert
Community Expert
Nov 6, 2023 11:43 PM UTC

what mobile apps are installed and not working?

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Neelamk
NeelamkCorrect answer
Legend
Jun 14, 2023 2:37 PM UTC

Hi @AlaskaJaxx ,

 

Welcome to our Community forum. we are sorry for your difficulties. Could you please try to uninstall and reinstall the application in your M2 12.9 iPad 2TB/16GB of RAM and 14 Pro Max ? Please refer to the below article link for more details:

https://helpx.adobe.com/creative-cloud/help/creative-cloud-mobile.html

 

Please let me know how it goes and if it helps you to resolve the issue.

 

Regards,

Neelam

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