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Baron Boon
Participant
Dec 9, 2019 3:30 PM UTC
Question

Adobe Fonts not activating

Hello everyone,

 

I’ve activated some fonts in my account but for some reason they’re not showing as active in the font activation status within the Desktop app (The window displays the default “Fill this space with fonts…etc” even though fonts are active ). I can’t activate from within Illustrator or InDesign either. I’ve gone through all the steps I could find online to correct this to no avail.

 

Anyone have any ideas. I’m on Windows 10 64bit.

 

Many thanks

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    23 replies

    PecoMoon
    PecoMoon
    Participant
    Apr 29, 2021 1:58 AM UTC

    Hey, so I noticed nobody said any answers to this problem, and I may not have a great solution but this worked for me and I figured someone would at least like a possible answer.

    Now, my issue was slightly different, in that when I went to Manage Fonts> from the Apps menu/tab, it would just eternally load or not show anything like a blank grey space (after I had activated fonts from the Adobe website).

    So, I finally messed around in Creative Cloud and went to the Help>Check for updates> and it just loaded the entire app/everything became a grey box with a loading screen.

    The whole screen comes back and suddenly my activated fonts are there. It's not much, but at least it's something. Hope this helped anyone.

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    tote131313
    tote131313
    Participant
    May 17, 2021 3:00 PM UTC

    Just desactivate font service in CC preferences then wait a few second and re-activate font service. It might come back.

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    Shari@lignite
    Participant
    May 17, 2021 3:43 PM UTC

    I ran the latest update, which is supposed to fix the bugs, deactivated and reactivated fonts -- so far, so good.
    Thank you!

    Shari Meissner
    Communications Specialist
    [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

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    MarianaRosasco
    Participant
    Apr 13, 2020 6:08 PM UTC

    Seems the issue continue in 2020. I don't know what to do... crossed fingers like someone said here.

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      gutkonzepts52131562
      Participant
      Apr 14, 2020 11:20 AM UTC

      Mine has fixed. Now everything works fine.

      Translate
      Shari@lignite
      Participant
      May 12, 2020 2:15 PM UTC

      Did you have to install an update? How did you get your fonts to start working again. One of the main fonts I hav used for most of my company documents will not load. Tried everything.

       

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      gutkonzepts52131562
      Participant
      Dec 18, 2019 12:40 PM UTC

      I'm having the same problem. Windows 10 is updated, i uninstalled creative cloud and installed again, sign in and nothing works again. and my billing is up to date. 

       

      Any one found the solution?

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      Exciting_Dewdrop16B8
      Participant
      Dec 23, 2019 10:43 PM UTC

      Same problem ... I can't seem to get activated Adobe Fonts on my desktop. Is there some preference that needs to be checked?

       

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      Baron BoonAuthor
      Participant
      Dec 9, 2019 4:40 PM UTC

      Looks like it’s been fixed. Adobe, who do I invoice for wasting 8 hours of my time?

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        pedros39122287
        Participant
        Dec 9, 2019 4:44 PM UTC
        Yes please, i already of my invoice ready!
        Translate
        pedros39122287
        Participant
        Dec 9, 2019 4:24 PM UTC

        Having the same issue, i thought it was an account/billing issue but apparently lots of people are having the same issue!

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        kathrync34423329
        Participant
        Dec 9, 2019 4:25 PM UTC

        It just started working again for me, hopefully means the issue is fixed *fingers crossed*

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        pedros39122287
        Participant
        Dec 9, 2019 4:29 PM UTC

        Yup THANK GOD!!

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        pdeswardt
        Participating Frequently
        Dec 9, 2019 4:23 PM UTC

        Same issue...

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        pdeswardt
        Participating Frequently
        Dec 9, 2019 4:25 PM UTC

        Also cannot install or update any app at the moment - getting Error 183. No fix i could find helps... tried everything.

         

        Only signed up yesterday, but now regretting it.

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        carolynr86252672
        Participant
        Dec 9, 2019 4:17 PM UTC

        Same issue here and need to get proofs to a client, nightmare.

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        Phillip Barrios
        Participant
        Dec 9, 2019 3:57 PM UTC

        Same problem

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        kathrync34423329
        Participant
        Dec 9, 2019 3:54 PM UTC

        I'm having the same issue. Logged out, restarted computer logged back in and am getting that "Fill this space with fonts ... "thing too. I previously had some fonts that were activate in there but couldn't get anything new to show up.

         

        Mac running 10.14.6, Indesign 2020

         

        Thanks

        Kathryn

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        eugenek99693531
        Participant
        Dec 9, 2019 3:54 PM UTC

        I have the same issue, starting to think it is an overall fault right now...

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