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Houman87
Participant
Jan 16, 2022 12:06 PM UTC
Answered

Adobe ID Clod auf neue Id übertragen

Hallo. Ich habe ein neuen Adobe Abo mit eine neuen Email Adresse abgeschlossen. Jetzt wollte ich nachfragen ob es möglich ist alles Einstellungen vom alten Adobe ID (Cloud) auf das neue zu übertragen. 

Danke in voraus. 

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Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
Jan 18, 2022 3:04 PM UTC

Houman, what type of settings are you trying to transfer?  What kind of Creative Cloud membership was used on the previous account?  If both accounts are individual accounts, then see https://helpx.adobe.com/enterprise/kb/transfer-assets.html for steps on how you can manually transfer assets from one account to another.  If you had a Team or Enterprise membership, please contact the Creative Cloud Administrator, of the previous plan, for assistance.

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Jeffrey_A_Wright
Jeffrey_A_WrightCorrect answer
Legend
Jan 18, 2022 3:04 PM UTC

Houman, what type of settings are you trying to transfer?  What kind of Creative Cloud membership was used on the previous account?  If both accounts are individual accounts, then see https://helpx.adobe.com/enterprise/kb/transfer-assets.html for steps on how you can manually transfer assets from one account to another.  If you had a Team or Enterprise membership, please contact the Creative Cloud Administrator, of the previous plan, for assistance.

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Jan 16, 2022 2:52 PM UTC

no, i don't believe there is.

 

you have to sign in to your old id, copy all the cloud files to your own storage device/computer, then sign in with your new id and upload all the cloud files or sync them.

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