Skip to main content
Participant
April 23, 2014
Question

Adobe Ideas file sync problems

  • April 23, 2014
  • 2 replies
  • 543 views

I'm using Adobe Ideas on a third Gen iPad with iOS 7

None of my files will sync to creative cloud. The sync process message simply alternates between 'awating connection', 'analysing' and complete but nothing happens to the files. The progress bar on each file remains grey.

  • I have a stable wifi connection
  • I have tried reloading the app and restarting the iPad
  • I have tried toggling snyc on and off
  • I have tried makign edits to files and creating new files to kick start the sync

Nothing is working

I know others have had this problem in the past but I cannot find a solution anywhere on the forum that helps me.

Thanks

Owen

This topic has been closed for replies.

2 replies

Sheena Kaul
Legend
February 4, 2016
cmcoursey
Participant
June 20, 2014

I'm so glad I'm not the only one experiencing this problem. I wish I had a response to it. I'm on the phone with Adobe support right now about it. Have you found a fix since you posted this?

BY DOC
Participant
January 4, 2016

Did this ever get fixed?