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Dennis29703158ylb4
Participant
June 27, 2023
Answered

"Adobe Installer (32-Bit)" uses my whole internet bandwidth

  • June 27, 2023
  • 4 replies
  • 3602 views

Hello everyone,

 

I´m living in an area with a rather bad internet connection (Germany, maximum of 35 MBit/s).

I noticed that quite often the "Adobe Installer (32-Bit)" downloads something (?) in the background and uses my whole bandwidth, which makes it literally impossible to work fluently, write emails or quickly check some web links.

I also don´t want to force-close the process in the task manager because who knows what trouble this will cause again.

So - question to ADOBE first: Why don´t you start listenting to your customers and remove the "bloat-ware" that no one needs as long as the products are not running on purpose?

Next question: How can I solve this issue? I just had a "downtime" of more than one hour because of the Adobe Installer blocking all other traffic.

 

thanks for any help

regards

Dennis

    This topic has been closed for replies.
    Correct answer susane8172501

    I stumbled upon this solution today:

    From Photoshop, or probably any Adobe app:

    Help > Updates > Hamburger menu on the popup > file > preferences > Apps > Auto-Update

     

     You can set updates off for all, or on, and select preferences for each app.

     

    Hope this helps!

    Susan

    4 replies

    S
    susane8172501Correct answer
    Participant
    January 26, 2024

    I stumbled upon this solution today:

    From Photoshop, or probably any Adobe app:

    Help > Updates > Hamburger menu on the popup > file > preferences > Apps > Auto-Update

     

     You can set updates off for all, or on, and select preferences for each app.

     

    Hope this helps!

    Susan

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      January 26, 2024

      thanks @susane8172501 

        M
        m.hussienfahmy
        Participant
        January 10, 2024

        Same here. Everytime I open Photoshop, the "Adobe installer (32 bit)" consumes nearly the whole bandwidth for not short while, it may take 5:10 minutes and then affects every other activity on my machine. Hope Adobe can eliminate that, or - at least - make a screen pop that shows the progress of that file/action to let us know the time it should take.

        Accelerate Sales, Drive Success
        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        January 10, 2024

        @m.hussienfahmy 

         

        remove your ps preferences, restart your computer and then retry opening ps.

          M
          m.hussienfahmy
          Participant
          January 10, 2024

          Your tip has solved it !! Thank you 😊🙏

          Accelerate Sales, Drive Success
          kglad
          Community Expert
          kgladCommunity Expert
          Community Expert
          June 27, 2023

          these are user-to-user forums.

           

           for applicable apps, you can make (some) suggestions to adobe here, https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

           

          for others, use https://www.adobe.com/products/wishform.html

          M
          Community Expert
          Manan JoshiCommunity Expert
          Community Expert
          June 27, 2023

          I am not sure which installer you are alluding to, however, while Adobe may or may not fix it the best solution for you in my opinion would be to use a firewall application and block internet access of this application

          -Manan

          -Manan
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