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Participant
March 9, 2023
Answered

Adobe issue

  • March 9, 2023
  • 3 replies
  • 653 views

I am facing the troubleshooting issues with Adobe software, accessing and using different features of Adobe products.

    This topic has been closed for replies.
    Correct answer kglad

    @tim28795405ln73 

     

    is your problem resolved?

     

    addendum: @tim28795405ln73 turned out to be a spammer.

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    March 10, 2023

    Make sure your computer meets the minimum CPU & GPU requirements. Most Creative Cloud apps work on:

    • Windows 11 (64-bit), Windows 10 versions 22H2, 21H2, 21H1;
    • MacOS 13 (Ventura), 12 (Monterey), macOS 11 (Big Sur).

    - https://helpx.adobe.com/creative-cloud/system-requirements.html
    - https://helpx.adobe.com/photoshop/system-requirements.html
    - https://helpx.adobe.com/photoshop/kb/photoshop-cc-gpu-card-faq.html

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    Participant
    March 17, 2023

    Thank you spo much for helping me,.

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    March 17, 2023

    @tim28795405ln73 

     

    is your problem resolved?

     

    addendum: @tim28795405ln73 turned out to be a spammer.

    John T Smith
    Community Expert
    Community Expert
    March 9, 2023

    When you ask a question you always need to provide some basic information
    -Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
    -https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
    -https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1

    kglad
    Community Expert
    Community Expert
    March 9, 2023

    what specifically?