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Vicarious_Intentions
Participant
Jul 26, 2022 11:07 AM UTC
Question

Adobe make an effort please

Adobe,

 

Please put in the bare minimum level of effort when it comes to the in-app advertising.  I already have a stock account.  When I load the creative cloud, that I pay $52.99 a month for with an extra $29.99 a month for the stock plan.

I DO NOT want to see a big ad staring me in the face.  It makes me want to cancel my plan because obviously Adobe could give a **** about me as a customer.  It's either that, incompetence, or pure laziness.  Get it together, you're a better company than this.

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3 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
Jul 26, 2022 1:34 PM UTC

This is a public forum with "some" Adobe staff participation, use the link below to make a report or request
-The Adobe employees who read here are support staff, not the programmers who make changes
-for Video & Audio & Animator programs https://adobe-video.uservoice.com/
-for PPro https://adobe-video.uservoice.com/forums/911233-premiere-pro
-https://www.adobe.com/products/wishform.html for everything else

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Vicarious_IntentionsAuthor
Participant
Aug 3, 2022 3:54 PM UTC

Thank you, I appreciate the advice and genuine attempt to help me resove the issue. 

I had already gone through that process, but I wanted to post it anywhere that anyone at Adobe might see it. Even in the off chance that a support staff member mentions it at lunch and a programer or management overhears it.

 

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Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
Aug 3, 2022 11:32 PM UTC

Not likely.  Adobe community support doesn't make marketing decisions.  Marketing decision are made by senior level management who never come here.

 

Best advice, close CC Desktop App with Ctrl + W > Quit.  I rarely use it myself except for occasional updates.  Mine is closed 90% of the time.  In terms of ads, just ignore them as you would any other ads you see on YouTube, etc.. 

 

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Nancy O'Shea— Product User & Community Expert
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