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Known Participant
December 6, 2024
Question

Adobe modified the name of my external SSD drive on my MacOS

  • December 6, 2024
  • 1 reply
  • 387 views

The name of my external SSD drive, connected to my 2020 MacMini through a hub, was modified with an extension of "1" at the end. Its only noticeable because my cloud backup service (backblaze) doesn't recognize the drive anymore.

I worked with Senior support at Apple and they cannot solve it over the phone but in working with them I narrowed down that this change, including permissions, happened after I newly installed Adobe Cloud and my favorite programs. I have tried to rename it back to the original name without the extension but it will not rename, even after removing the "Admin" permission that Adobe Cloud modified when I clicked "Allow."

How do I get rid of this extension? 

 

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1 reply

kglad
Community Expert
Community Expert
December 6, 2024

did you use the cc desktop app to do anything with that drive?

Known Participant
December 6, 2024

All I remember is getting a notification window asking for Adobe to use that drive and clicking "Allow."

kglad
Community Expert
Community Expert
December 6, 2024

is that your os drive?