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teronu2276151317399989
Participant
Apr 24, 2020 7:40 PM UTC
Answered

Adobe Portfolio

We have a K-12 Creative Cloud All Apps subscription.  Last year we were able to launch Adobe Portfolio but this year we are not.  Has that been a change for this year?

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Nancy OShea
Nancy OSheaCorrect answer
Community Expert
Apr 25, 2020 8:21 PM UTC

Hi teron.uy,

After some fact finding, I have learned that Behance / Portfolio do not comply with COPPA guidelines as they may contain content that is not suitable for K-12 students.  However faculty and students may use Spark.  See link below.

https://community.adobe.com/t5/get-started/adobe-spark-helpful-resources/td-p/11003736?page=1

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
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8 replies

Jensen5CF9
Participant
Sep 27, 2020 10:20 PM UTC

Hi, i made a website using Adobe Portfolio. I am transferring to a new Adobe ID with my college (which gives me access to all Adobe Software). I was wondering if it were to be at all possible to access and edit my website from my new ID?

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Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
Sep 27, 2020 10:34 PM UTC

I think it's best to keep your personal ID separate from school/work ID.  That means 2 different log-in IDs and passwords.  That way, there's no risk of losing your Portfolio site when you graduate/move/transfer.  But if you really want to combine work/school with personal, you'll need to submit a ticket directly to the Portfolio team and see what they say.  Contact the Portfolio team.

 

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Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
Apr 25, 2020 8:21 PM UTC

Hi teron.uy,

After some fact finding, I have learned that Behance / Portfolio do not comply with COPPA guidelines as they may contain content that is not suitable for K-12 students.  However faculty and students may use Spark.  See link below.

https://community.adobe.com/t5/get-started/adobe-spark-helpful-resources/td-p/11003736?page=1

 

Hope that helps.

 

Translate
Nancy O'Shea— Product User & Community Expert
    KShinabery212
    Community Expert
    KShinabery212Community Expert
    Community Expert
    Apr 25, 2020 9:44 AM UTC

    If you have a creative cloud account, then you can create up to 5 portfolios using Adobe Portfolio.  I am not sure if it works differently for school accounts. 

    But the cool thing about Adobe Portfolio and Behance is that they have a ZenDesk.  There is a link on the myportfolio.com site.  Here is the link... https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

    If you fill out the form, they will usually email you back in one to two business days.  They are super fast and it is surprising that they do this.  Most companies do not. 

     

    Also they are super super super friendly.

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    Let's connect on LinkedIn. https://www.linkedin.com/in/kshinabery/
      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      Apr 25, 2020 12:53 AM UTC

      Ask your school's IT department. They may have elected to drop Portfolio.  This user-to-user forum has no way of knowing what your school's plan includes.

       

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      Nancy O'Shea— Product User & Community Expert
        John T Smith
        Community Expert
        John T SmithCommunity Expert
        Community Expert
        Apr 24, 2020 7:41 PM UTC

        Portfolio help may be obtained at the links below
        https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168
        https://helpx.adobe.com/creative-cloud/how-to/create-portfolio-website.html
        https://help.myportfolio.com/hc/en-us
        https://portfolio.adobe.com/themes
        https://portfolio.adobe.com/
        And Lighrtroom Integrations
        https://blogs.adobe.com/jkost/tag/portfolio
        https://lightroomkillertips.com/getting-images-lightroom-adobe-portfolio-just-got-lot-easier/
        https://digital-photography-school.com/create-beautiful-online-gallery-lightroom-classic-cc-adobe-portfolio-15-minutes/

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          PadillaV
          Participant
          Jul 31, 2020 5:16 PM UTC

          Hi Everyone, 

          I am having an access denied message when trying to log into my website that i have had for YEARS. it says to contact my IT administrator for my enterprise account (working on that) but any tips or reasons why I can log in to my CC just fine but not my portfolio? the website just suddenly doesnt exist also when i am trying to view it. concerend about having lost all my work! 

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          Nancy OShea
          Community Expert
          Nancy OSheaCommunity Expert
          Community Expert
          Jul 31, 2020 5:57 PM UTC

          Is your Portfolio tied to a personal or Enterprise account?

          Are you certain you logged-in with the correct user ID and password?

           

          1. Open CC Desktop App.
          2. Click on your Avatar (top right image).
          3. Sign-out of Creative Cloud.
          4. Sign-in with your other ID and password.

           

          If it's an Enterprise plan, contact your IT dept admin.

          If it's a personal plan, contact the Portfolio team directly.

           

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          Nancy O'Shea— Product User & Community Expert
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