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Participant
January 19, 2025
Question

Adobe Portfolio Contact Form Spam

  • January 19, 2025
  • 3 replies
  • 1554 views

Its about time Adobe implement a captcha for the contact form in Adobe Portfolio websites. The flood of spam emails of bots sending USA is ridiculous. The system seems to be 15 years outdated already. Do something Adobe, apart from hiking up prices. 

 

 

 
 
 
 
 
 
 

3 replies

SebbanD
Inspiring
March 28, 2025

Hello,

I concur with OP and have read through the text. There should be an option that would actually allow us to STOP receiving the spam messages, and not just use a required field that lets us know if a bot sent it. 

 

Either a captcha, let us program a specific answer to a question (that way if a bot fails to input what we specify they won't be able to send) or let us embed HTML so we can use an outside solution. 

 

Having spam (whether sent from humans or not) in the inbox is annoying, and it happend just about 0 times while I was on format.com and I received my first one the first week I switched to adobes portfolio.

 

Cheers,

Sebastian

kglad
Community Expert
Community Expert
March 28, 2025
Nancy OShea
Community Expert
Community Expert
January 19, 2025

I added a custom required form field that bots can't answer.  It's not perfect, but it prevents bots from easily using my Portfolio form.

 

That said, nothing on the planet can thwart human spam, not even captcha. If you think your form is being exploited, it's most likely coming from humans.  Or your email address is out in the wild.  Maybe it's time to create a new email account and don't post it online where robot harvesters can see it.

 

Hope that helps.

 

 

 

Nancy O'Shea— Product User & Community Expert
gtaccettiAuthor
Participant
January 19, 2025

Thanks Nancy for the reply and suggestion. It's definitely coming from the form as I'm getting 3 or 4 form submissions a day with "USA" in the message which is a required field. They're also filling out the name and email, another required field, with completely random emails. My impression is that they might be bots but I could be wrong. Thanks again.

 
Participant
February 4, 2025

I'm having the same issue. Have had my Adobe portfolio since 2017 and never had an issue. The past two weeks I've had spam form submissions nearly every day. 

John T Smith
Community Expert
Community Expert
January 19, 2025

Portfolio does not have a forum here for support... these links may help
Technical support: https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168
Faq: https://help.myportfolio.com/hc/en-us