Participant

Question

Adobe Portfolio Contact Form Spam

Forum|Forum|1 year ago
January 19, 2025
3 replies
1554 views

Its about time Adobe implement a captcha for the contact form in Adobe Portfolio websites. The flood of spam emails of bots sending USA is ridiculous. The system seems to be 15 years outdated already. Do something Adobe, apart from hiking up prices.

SebbanD

Inspiring

Hello,

I concur with OP and have read through the text. There should be an option that would actually allow us to STOP receiving the spam messages, and not just use a required field that lets us know if a bot sent it.

Either a captcha, let us program a specific answer to a question (that way if a bot fails to input what we specify they won't be able to send) or let us embed HTML so we can use an outside solution.

Having spam (whether sent from humans or not) in the inbox is annoying, and it happend just about 0 times while I was on format.com and I received my first one the first week I switched to adobes portfolio.

Cheers,

Sebastian

kglad

Community Expert

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

portfolio faq: https://help.myportfolio.com/hc/en-us

Nancy OShea

Community Expert

I added a custom required form field that bots can't answer. It's not perfect, but it prevents bots from easily using my Portfolio form.

That said, nothing on the planet can thwart human spam, not even captcha. If you think your form is being exploited, it's most likely coming from humans. Or your email address is out in the wild. Maybe it's time to create a new email account and don't post it online where robot harvesters can see it.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

G

gtaccettiAuthor

Participant

Thanks Nancy for the reply and suggestion. It's definitely coming from the form as I'm getting 3 or 4 form submissions a day with "USA" in the message which is a required field. They're also filling out the name and email, another required field, with completely random emails. My impression is that they might be bots but I could be wrong. Thanks again.

J

joshocao

Participant

I'm having the same issue. Have had my Adobe portfolio since 2017 and never had an issue. The past two weeks I've had spam form submissions nearly every day.

John T Smith

Community Expert

Portfolio does not have a forum here for support... these links may help
Technical support: https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168
Faq: https://help.myportfolio.com/hc/en-us

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